- Respond to phone calls and inquiries from patients, caregivers, and healthcare professionals promptly and courteously.

- Relay clinical-related questions or concerns from patients to the appropriate physician or nurse.

- Confirmation and monitoring of online bookings.

Billing :

- Process patient payments and prepare invoices.

- Ensure all health cards are verified upon checking in.

Administrative Tasks:

- Handle administrative duties such as indexing, filing, faxing, scanning, printing, and copying documents.

- Fax consultation letters and diagnostic reports to referring practitioners.

Clinic Operations:

- Work with other clinic staff to ensure smooth daily operations.

- Maintain cleanliness and organization in the reception area and waiting room.

- Participate in staff meetings.

Safety and Compliance:

- Follow infection control protocols and ensure a safe environment for patients, staff, and visitors.

- Adhere to clinic policies and procedures, including safety regulations and quality standards.

Key Skills:

- Proficiency in Medical Terminology: Essential for understanding patient needs and communicating with healthcare providers.

- EHR Management Experience: Ability to efficiently maintain patient records, update medical histories, and input clinical data. Experience with Healthquest EMR is beneficial.

- Effective Communication:

Discover more

Book Beach Resorts

Find Stock Photos