Medical Office Assistant - Casual at MidMain Community Health Centre
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 25

Salary

23.0

Posted On

07 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

How To Apply:

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Responsibilities

ABOUT THE ROLE

At Mid-Main Community Health Centre, we believe the Medical Office Assistants are the glue that holds our interprofessional primary care team together. They play an essential role in ensuring the smooth operation of the clinic by providing exceptional support to both patients and healthcare professionals.
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team in a long-term casual role. The ideal candidate is available to work weekly on Fridays to cover a full day shift on an ongoing basis. This position provides steady minimum of 7 hours per week with opportunities to pick-up additional shifts to cover vacations or medical leaves. This position is perfect for someone with a flexible schedule who is looking to supplement their current work hours.

KEY RESPONSIBILITIES:

  • Be the welcoming face and voice of Mid-Main—ensuring every client interaction is warm, respectful, and person-centered.
  • Support clients in navigating healthcare services, coordinating appointments, referrals, and follow-ups.
  • Foster clear communication between clients and providers, ensuring timely follow-ups and seamless coordination.
  • Manage and optimize provider schedules to keep the clinic running smoothly.
  • Maintain accurate electronic medical records (EMR), scheduling, and documentation with high attention to detail.
  • Support chronic disease management tracking by ensuring follow-ups, recalls and preventative screens (e.g., diabetes care, hypertension monitoring, cancer screenings) are completed and documented.
  • Process referrals, medical documents, and billing with efficiency and accuracy.
  • Participate in/ support clinic safety, infection control and wellness efforts.
  • Assist with onboarding new team members and integrate them into clinic workflows.
  • Contribute to a culture of continuous learning and improvement by participating in team discussions, bringing forward insights, and supporting quality improvement activities.
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