Job Posting: Medical Office Assistant
Part Time: Monday - Friday (3 days per week)
Location: Chilliwack, BC
Start Date: As soon as possible
A medical clinic in Chilliwack is looking for a Medical Office Assistant (MOA) to work in a multi family physician office. We are seeking a professional, experienced, and detail-oriented candidate who is committed to providing high-quality administrative and patient support in a fast-paced medical setting.

QUALIFICATIONS & SKILLS:

• Completion of a recognized MOA program or have equivalent professional experience.
• Proficiency in electronic medical records (EMR) systems (experience with Oscar is an asset)
• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and problem-solving abilities.
• Ability to work efficiently in a fast-paced healthcare environment while maintaining professionalism and accuracy.
• A high level of discretion and commitment to patient confidentiality.
• Demonstrated professionalism, reliability, and a patient-focused attitude.
• Flexibility to adapt to evolving clinic needs and responsibilities.
• Understanding of medical terminology and privacy regulations (PHIPA/FIPPA).

• Greet and register patients, ensuring accurate collection of demographic and health information.
• Schedule appointments and manage patient bookings efficiently.
• Maintain and update electronic medical records (EMRs)
• Assist physicians and healthcare providers with administrative and clinical support as needed.
• Handle all MSP, Hospital, LTC, WCB, ICBC and Private billings.
• Respond to patient inquiries via phone, email, and in person while ensuring exceptional customer service.
• Handle referrals to specialists and diagnostic services with accuracy and efficiency.
• Manage clinic inventory and supplies, ensuring smooth daily operations.
• Work collaboratively with the healthcare team to optimize clinic workflow and patient experience.
• Uphold strict confidentiality and security protocols regarding patient information.
• Perform additional administrative duties as assigned by clinic management.