JOIN OUR TEAM AS A MEDICAL OFFICE ASSISTANT!

As an MOA for Dr. Fernandes, you will have the opportunity to make a positive impact on the lives of our patients and contribute to the provision of excellent surgical and endoscopic care to our neighbours in Orillia and surrounding area.

QUALIFICATIONS REQUIRED:

• MOA certification achieved, experience an asset

• EMR experience

• Novari and Cerner experience

• Accuro EMR experience favoured, training can be provided

• OHIP billing training and/or experience and accurate data entry

• Microsoft Office Suite

SKILLS REQUIRED:

• Valued traits: detail-oriented, organized, efficient, responsible, hard-working, professional, independent
• Understanding of, and adherence to, PHIPA and privacy legislation
• Proficient in trouble-shooting basic office equipment (fax, printer, computer, EMR)
• Economically manage inventory of office and medical supplies as-needed

• Interact collegially with other MOAs and healthcare providers in the clinic space

• Maintain smooth and efficient office operation with direction provided by Dr. Fernandes

• Answer phone calls, respond to messages and faxes appropriately and in a timely manner

• Coordinate referrals to specialists and follow-up on outcomes
• During clinic days, welcome and check-in patients
• Insurance verification, patient record-keeping, registration
• Assist in the preparation, change-over and organization of clinic examination spaces as required; occasionally assist Dr. Fernandes during direct patient interactions in clinic
• Schedule clinic appointments, book and coordinate hospital procedures (endoscopy, surgery, minor procedures) and interface with OSMH hospital software/protocols as required
• Handle administrative tasks: maintenance of the clinical calendar, filing, and billing support
• Learn to direct patient queries appropriately and communicate efficiently with Dr. Fernandes

To apply for this position, please submit your resume, cover letter, and contact information for 3 professional references to dr.fernandes-business@protonmail.com by August 30, 2025 at 5pm. Interviews will be conducted via Zoom thereafter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week

Benefits:

• Extended health care
• Paid time off

Location:

• Orillia, ON L3V 3B5 (required)

Work Location: In person
Application deadline: 2025-08-30
Expected start date: 2025-09-0

• Fair compensation, commensurate with experience
• Respectful workplace
• Rewarding career helping patients access excellent surgical care