Medical Office Assistant | Front Desk | Iredell Occupational Medicine |FT at Iredell Memorial Hospital Incorporated
Mooresville, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical Terminology, Communication Skills, Multitasking, Microsoft Office, Clerical Experience, HIPAA Compliance, Patient Care Management, EMR Systems, Front Office Operations, Appointment Scheduling, Insurance Verification, Payment Collection, Document Management, Organizational Skills, Customer Service, Confidentiality

Industry

Hospitals and Health Care

Description
Description Eligible for $1000 Sign-On Bonus with 2-Year Commitment The Medical Office Assistant is responsible for assisting in the direct delivery of primary health care support and patient care management under the direction and supervision of th include responsibilities in the front office and clinical areas. Has full access to patient health information. Description The Medical Office Assistant is responsible for the efficient management of front office operations within a medical practice. This includes greeting and registering patients, scheduling appointments, verifying insurance, collecting payments, managing medical records, and maintaining effective communication with both patients and staff. The Medical Office Assistant serves as a vital part of the healthcare team, ensuring a positive experience for patients and accurate administrative support for the practice. Key Responsibilities Greet patients and visitors in a courteous and professional manner. Schedule and confirm patient appointments in accordance with practice guidelines. Register patients by verifying and updating demographic, insurance, and contact information. Collect copays, reconcile cash drawers, and prepare daily deposits. Answer phones, return messages, and route calls appropriately. Maintain front office inventory and notify appropriate staff of supply needs. Ensure outgoing and incoming referrals are processed and followed through to completion. Scan and upload documents into electronic medical records (EMR). Process EMR and PHI request in a timely and compliant manner. Message clinical and non-clinical staff through EMR system. Maintain confidentiality and uphold HIPAA compliance. Attend staff meetings and adhere to Iredell Health System and IPN policies. Maintain a clean, organized, and professional front office and waiting area. Support additional administrative tasks as directed. Schedule: Full Time Location: 653 Bluefield Road, Mooresville, NC Requirements Highschool diploma or GED required. One year of clerical experience in a medical office preferred. Knowledge of Microsoft Office (Word, Excel), general office equipment and practice software platforms. Basic understanding of medical terminology. Strong verbal and written communication skills. Ability to multitask and work effectively under pressure. Prefer Certified Medical Administrative Assistant (CMAA) CPR certification (within 90 days) Experience with EMR and PM Systems Ability to walk, sit, stand, push, pull, bend, stoop, reach, and lift up to 30 pounds. Must be able to pass FIT test as required for the position.
Responsibilities
The Medical Office Assistant is responsible for managing front office operations, including greeting patients, scheduling appointments, and maintaining medical records. They also ensure effective communication with patients and staff while supporting additional administrative tasks.
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