Full job description

Overview

Join our dynamic healthcare team as a Medical Office Assistant (MOA), where you will play a vital role in ensuring smooth clinical operations and delivering exceptional patient care. This energetic position offers an exciting opportunity to work closely with healthcare professionals (GPs and GP-Derms), support patient needs, and contribute to a welcoming and efficient medical environment. Your dedication will help enhance patient experiences and uphold the highest standards of medical service.

Duties

• You will be working full time for three part-time family physicians. Two of the doctors have special interest in dermatology
• Greet patients warmly and assist with check-in procedures to create a positive first impression
• Answer phone calls, schedule appointments and assist with patient inquiries
• Manage patient records on JUNO EMR accurately, ensuring confidentiality and compliance with privacy regulations
• Schedule appointments, coordinate follow-ups, and handle patient inquiries efficiently
• Assist healthcare providers with clinical tasks such as preparing examination rooms and handling medical supplies
• Use medical terminology confidently to document patient information and communicate effectively with the team
• Assist with billing where needed
• Coordinate referrals to specialists
• Prepare examination rooms, sterilize equipment
• Support staff with inventory

Requirements

• High school diploma or equivalent required; associates degree preferred Prior experience working in a hospital or healthcare setting is highly preferred
• Prior experience with JUNO EMR system is highly preferred
• Computer skills such as using SR Fax and Microsoft Words
• Willingness to learn about skin care products and aesthetic treatments
• Proficiency in using phone systems and handling multiple phone lines
• Strong knowledge of medical terminology and patient care procedures
• Experience with medication administration and understanding of safety protocols
• Excellent organizational skills with attention to detail in record keeping and scheduling
• Ability to communicate clearly, empathetically, and professionally with patients and staff. Must be a team player.
• Demonstrated ability to work efficiently in a fast-paced environment while maintaining accuracy

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

*** We offer competitive compensation based on experience ***

Join us to make a meaningful difference in patients’ lives while advancing your career in healthcare! We are committed to providing a supportive environment where your skills are valued, your growth is encouraged, and your contributions help shape outstanding patient experiences.

Pay: From $27.00 per hour