Island Health is hiring Medical Office Assistants (MOA) to join our team at the new Urgent and Primary Care Facility in the Cowichan Valley. This facility is currently under construction and is scheduled to open in October 2025. The start date for this position will be late September 2025.
Please note this position is located in Duncan, BC.

WHAT WE OFFER

• Competitive Wage: $25.54 - $27.22
• Benefits: Extended health (medical, dental), 4 weeks vacation, 13 statutory holidays, accrued sick pay, pension plan, educational scholarships, premium employee discount program.
• Supportive community: The Cowichan Primary Care Network is a close-knit group of dedicated professionals who support one another to deliver the best possible care to patients in the Cowichan Valley.
• State-of-the-Art Facility: The Cowichan Urgent Primary Care Centre is currently under construction and is expected to be completed in October 2025. This new two-story centre is designed to deliver urgent, episodic, and ongoing care — 365 days a year, from 8 AM to 8 PM — for patients with or without a family doctor.
• Flexible Work Environment: We have multiple openings available for this position. Whether you’re looking for full-time, part-time, or casual, we have an opening for you!

EDUCATION, TRAINING AND EXPERIENCE

To join our team, you will have:

• Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.
• Experience working with at-risk or street-involved populations preferred.

SKILLS AND ABILITIES

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.

ABOUT COWICHAN VALLEY

Cowichan Valley communities range from charming seaside villages to bustling town centres near the centrally located city of Duncan, B.C. The lush, rolling green landscapes and picturesque beaches are great for unwinding, but adventure-seekers also enjoy world-class fly-fishing, kayaking, wildlife viewing, rainforest hiking, golfing, and much more. If you are looking for a year-round work-life balance, this region has a mild climate that allows for an active lifestyle every day of the year.

ABOUT ISLAND HEALTH

Island Health provides health and care services to more than 885,000 people on Vancouver Island, the islands in the Salish Sea and the Johnstone Strait, and mainland communities north of Powell River. With more than 30,000 health care professionals, including more than 3,000 doctors, nurse practitioners, midwives and dentists that make up our Medical Staff, as well as 1,000 dedicated volunteers. Together, we are committed to providing superior health care through innovation, teaching and research and a commitment to quality and safety, creating healthier, stronger communities and a better quality of life for those we touch.
Island Health continues to be selected for top employer awards, including BCs Top Employer (2024). As an organization, we are committed to cultural safety and humility and we demonstrate this through our actions to address Indigenous specific racism, systemic racism and the ongoing impacts of colonialism. Please reach out to our Indigenous Employee Experience team for support with your application if you identify as Indigenous at indigenousemployment@islandhealth.ca
Island Health is committed to creating a workplace that fosters diversity and inclusion by attracting, retaining and developing a talented and diverse workforce which broadly reflects the community and citizens we serve. As such, we encourage applications from individuals from all genders, backgrounds and underrepresented groups.
What are you waiting for? Our career opportunities in Cowichan would be a great fit for you if you love the outdoors, want to escape big-city living, and are looking for a new, fulfilling career in a vibrant, culturally diverse community.
Job Types: Full-time, Part-time, Permanent, Casual
Pay: $25.54-$27.22 per hour

Additional pay:

• Overtime pay

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance
• Vision care

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Are you currently an Island Health employee?
• Please provide an email that our recruiter can reach you at.
• Are you able to commute or relocate to Duncan, BC for this position?

Licence/Certification:

• Medical Assistant course (required)

Work Location: In person
Expected start date: 2025-09-2

Please refer the Job description for details