Requirements & Qualifications:

• Minimum of 1 year Medical Reception experience and/or completion of a recognized Medical Office Assistant program is an asset.
• Proficiency in EMR systems (Accuro experience is an asset), Microsoft Office, MS Word programs and the ability to operate office equipment (photocopier, scanner, fax).
• Knowledge of medical terminology in Cardiology
• Flexibility & Adaptability to workflow and schedule changes
• Detail oriented with strong organizational skills.
• Positive and friendly attitude
• Strong communication skills, both written and verbal.
• Ability to prioritize and re-prioritize work.
• Ability to deal professionally, collaboratively, and effectively with physicians, team members and the public.
• Understanding and compliance of confidentiality and privacy under the Personal Health Information Protection Act

Key Responsibilities

• Managing physician schedules and clinic flow
• triaging, scheduling and confirming of patient appointments and referrals
• Arranging of follow-up appointments, testing requests, and preparation of requisitions from patient care plans
• forward facing patient interaction; placing patients in assessment rooms, assisting with ECG and BP recordings
• Answering phones, transferring calls, and receiving voicemails and email communications
• receiving, tracking and sending of medical records by fax, mail and electronic methods
• taking patient concerns and delivering messages to doctors/nurses for decisions on patient care
• collaboration and communication with internal and external team members and other clinics and clinicians
• maintain office supplies
• perform other administrative duties as assigned