Responsibilities

• Greet patients and visitors professionally at the front desk, providing excellent customer service.
• Manage multi-line phone systems efficiently, scheduling appointments and answering inquiries.
• Assist with check-in and check-out procedures, verifying patient information and updating records as needed.
• Maintain and update electronic medical records using systems such as Accuro and Medio with accuracy and confidentiality.
• Prepare patient charts, documentation, and other administrative paperwork for provider review.
• Handle insurance verifications, billing, and coding processes accurately.
• Coordinate appointment scheduling, rescheduling, and cancellations to optimize provider availability.
• Support clinical staff with administrative tasks as required, including data entry and filing.
• Ensure the office remains organized, clean, and compliant with health privacy regulations.
• Basic vitals, patient heights and weights and being able to room patients in a timely manner.
• Injection certificate is an asset
• Assisting physcians with in room exams.

Requirements

• Prior experience in a medical office setting is preferred; familiarity with electronic medical records such as Accuro and Medio is highly desirable.
• Strong knowledge of medical terminology relevant to healthcare documentation and communication.
• Proven office experience, including front desk duties and administrative responsibilities.
• Ability to operate multi-line phone systems efficiently while maintaining professionalism.
• Excellent organizational skills with attention to detail in record keeping and data entry.
• Strong communication skills for interacting effectively with patients, providers, and staff.
• Experience using blood pressure monitors, scales and knowing patient vitals.
• Ability to adapt quickly to new software systems and office procedures.
• Working in fast paced environment
• Prior experiance in family physcian or walk in clinic settings.
• Experiance with in office exams with physcians.