JOB OPPORTUNITY: EXPERIENCED MEDICAL OFFICE ASSISTANT (MOA) – BUSY OFFICE IN NORTH VANCOUVER

We are looking for a skilled and professional MOA to join our fast-paced medical office in North Vancouver. If you are detail-oriented, customer-focused, and thrive in a busy environment, we want to hear from you!

REQUIREMENTS:

• Plexia software experience is a must
• Previous experience as an MOA in a medical office setting
• Strong organizational skills with a keen attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and work effectively in a high-volume environment
• Knowledge of medical terminology and office procedures
• Ability to work independently as well as part of a collaborative team

KEY RESPONSIBILITIES:

• Delivering exceptional customer service to patients
• Scheduling and coordinating appointments with efficiency
• Managing patient records and ensuring they are up-to-date
• Handling billing and insurance claims using Plexia software (Plexia experience is a must)
• Answering phone inquiries and managing office communications
• Providing administrative support to physicians and medical staff as needed

DUTIES

• Greet patients and visitors in a friendly and professional manner.
• Manage incoming calls using phone systems, addressing inquiries and scheduling appointments.
• Maintain electronic medical records (EMR) accurately and efficiently.
• Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed.
• Handle administrative tasks such as filing, data entry, and managing office supplies.
• Collaborate with healthcare providers to ensure seamless patient care.
• Utilize medical terminology to communicate effectively with patients and staff.
• Support the office operations as needed.