Full job description

Location: Mississauga, Ontario

Position: Full-Time & Part-Time

We are looking for a reliable, friendly, and professional Medical Office Assistant (MOA) to join our medical clinic in Mississauga, Ontario.

The ideal candidate is organized, compassionate, and comfortable working in a busy medical office environment. Experience in a family practice or medical clinic is preferred.

Responsibilities

• Greet patients in a friendly and professional manner
• Answer and manage incoming phone calls and patient inquiries
• Schedule, confirm, and reschedule patient appointments
• Register patients and update demographic and medical information
• Manage electronic medical records (EMR)
• Process referrals, forms, prescriptions, and other medical office documentation
• Prepare examination rooms and assist physicians with clinic flow
• Communicate with pharmacies, specialists, hospitals, and other healthcare providers as required
• Handle billing and payment-related tasks when applicable
• Maintain patient confidentiality and follow privacy policies
• Scan, fax, file, and organize medical documents
• Keep the reception and clinic areas clean and organized
• Provide excellent customer service and support to patients and the medical team
• Perform other administrative duties as required

Pay: $18.00-$22.00 per hour