Medical Office Assistant (MOA) at Interior Chemical Dependency Office Inc
Ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Dec, 26

Salary

60000.0

Posted On

28 Sep, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hospitals & Health Systems

Description

Full job description

We are looking for a reliable, organized, and personable Medical Office Assistant (MOA) to join our multidisciplinary medical clinic in Kamloops.

Our primary practice, ICDO (Interior Chemical Dependency Office), is an outpatient medical clinic specializing in addiction medicine, providing assessment, treatment, and ongoing medical care for patients with substance use concerns.

The successful candidate will be comfortable working in a busy medical environment, managing competing priorities, and interacting professionally and compassionately with a diverse patient population.

Responsibilities

Front Desk & Administrative Duties

  • Answer and manage incoming phone calls, including message taking and appropriate triage
  • Greet and check in patients in a professional and courteous manner
  • Schedule, reschedule, and coordinate patient appointments
  • Maintain accurate and up-to-date electronic medical records
  • Process incoming and outgoing faxes, emails, forms, and other correspondence
  • Maintain strict patient privacy and confidentiality
  • Provide administrative support to physicians and clinic management
  • Assist with general clinic organization and workflow

Clinical Support

  • Assist physicians with patient flow and clinical tasks as required
  • Collect and document patient vital signs
  • Provide basic explanations of clinic procedures within the MOA scope
  • Perform point-of-care testing, including:
  • Urine drug screening
  • BhCG testing
  • Urinalysis
  • Prepare and label specimens for laboratory processing
  • Follow clinic procedures for handling and disposal of biohazardous materials

Clinic Operations

  • Maintain clean, organized, and appropriately stocked exam rooms
  • Clean and sterilize equipment according to infection-control standards
  • Monitor inventory and restock clinic supplies
  • Assist with ordering supplies and coordinating with suppliers
  • Participate in cross-training across clinic functions


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Responsibilities

Full job description

We are looking for a reliable, organized, and personable Medical Office Assistant (MOA) to join our multidisciplinary medical clinic in Kamloops.

Our primary practice, ICDO (Interior Chemical Dependency Office), is an outpatient medical clinic specializing in addiction medicine, providing assessment, treatment, and ongoing medical care for patients with substance use concerns.

The successful candidate will be comfortable working in a busy medical environment, managing competing priorities, and interacting professionally and compassionately with a diverse patient population.

Responsibilities

Front Desk & Administrative Duties

  • Answer and manage incoming phone calls, including message taking and appropriate triage
  • Greet and check in patients in a professional and courteous manner
  • Schedule, reschedule, and coordinate patient appointments
  • Maintain accurate and up-to-date electronic medical records
  • Process incoming and outgoing faxes, emails, forms, and other correspondence
  • Maintain strict patient privacy and confidentiality
  • Provide administrative support to physicians and clinic management
  • Assist with general clinic organization and workflow

Clinical Support

  • Assist physicians with patient flow and clinical tasks as required
  • Collect and document patient vital signs
  • Provide basic explanations of clinic procedures within the MOA scope
  • Perform point-of-care testing, including:
  • Urine drug screening
  • BhCG testing
  • Urinalysis
  • Prepare and label specimens for laboratory processing
  • Follow clinic procedures for handling and disposal of biohazardous materials

Clinic Operations

  • Maintain clean, organized, and appropriately stocked exam rooms
  • Clean and sterilize equipment according to infection-control standards
  • Monitor inventory and restock clinic supplies
  • Assist with ordering supplies and coordinating with suppliers
  • Participate in cross-training across clinic functions


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