le Overview

We are seeking a Medical Office Assistant (MOA) to join our growing team in a full-time or part-time, on-site role. As the first point of contact for patients, you will play a key role in shaping the patient experience and supporting the smooth day-to-day operations of the clinic. This role requires someone who is organized, compassionate, proactive, and thrives in a structured, team-based environment.

Key Responsibilities

• Manage phone lines with professionalism and warmth
• Schedule and coordinate patient appointments efficiently
• Perform patient intake and maintain accurate records in the EMR
• Verify health coverage and liaise with insurance providers as needed
• Support physicians with administrative and clinical workflow coordination
• Handle correspondence, referrals, and documentation
• Maintain a calm and welcoming front-desk environment
• Contribute to efficient clinic flow and patient satisfaction