Job Summary: We are seeking an experienced Clinic Receptionist / MOA to join our healthcare facility. The ideal candidate will manage the front desk, ensuring efficient patient flow, exceptional customer service, and keeping a sterile and clean facility. The Clinic Receptionist plays a pivotal role in creating a welcoming atmosphere for patients, visitors, and staff while handling various administrative tasks to support the clinic’s operations.

REQUIREMENTS:

• A minimum of 1 year of experience as a receptionist in a healthcare setting or similar environment.
• Fast typer.
• Proficiency in Accuro and office software is Mandatory.
• Exceptional interpersonal and communication skills to interact effectively with patients, staff, and external contacts.
• Due to patient demographics, ability to speak Mandarin Chinese is an asset but not required.
• Strong organizational abilities and attention to detail in managing administrative tasks.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
• Understanding of patient confidentiality and compliance with healthcare regulations.
• Additional certifications or training in healthcare administration preferred.
  Job Types: Full-time, Part-time
  Pay: $18.00-$23.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Experience:

• Medical Receptionist: 1 year (required)
• Accuro EMR: 1 year (required)

Work Location: In perso

• Greet patients and visitors in a friendly, professional manner, ensuring a positive first impression of the clinic.
• Manage incoming calls, schedule appointments, and direct inquiries to the appropriate department or staff member.
• Maintain patient records, ensuring accuracy and confidentiality in compliance with healthcare regulations.
• Coordinate patient check-ins and check-outs, verifying insurance information and collecting payments.
• Manage and organize patient appointments, follow-ups, and referrals efficiently.
• Assist in administrative tasks and data entry.
• Use Accuro, an EMR system, or similar to handle patient flow.
• Collaborate with medical staff to ensure smooth patient flow and address any patient concerns or issues promptly.
• Uphold compliance with IPAC and PHIPA regulations.
• Ensure hygienic and sterile facilities.