ABOUT US

BREATHE Midwives is a Registered Charity focused on changing the face of Black Sexual, Reproductive, Birthing & Infant Health. Through our BREATH Initiative we have various programs and services to help support the African, Black, and Caribbean, and racialized community. We are committed to social equity, anti-racism and justice. We understands and recognizes that as facilitators in healthcare, we can be part of the process that helps to change racism, social inequities, discrimination, and oppression that many of the Black, Racialized and Marginalized individuals who make up our community experience.

JOB DESCRIPTION

We are seeking 1 to 2 Part-time Individuals dedicated and organized Medical Office Assistant to join our Register Charity to be part of our team. The ideal candidate(s) will play a crucial role in ensuring the smooth operation of our organization, providing exceptional support to the individuals and families who see our services; as well as support the healthcare professionals at our office. This position requires a strong understanding of medical terminology, excellent administrative skills, proficiency in electronic medical records systems, and a desire to be part of a system of change.

ATTRIBUTES AND SKILLS

• Proficiency in using electronic medical records systems (Accuro).
• Proficiency in using software such as Microsoft 365 (word, excel, teams) and Adobe
• Strong knowledge of medical terminology and administrative procedures within a midwifery medical setting.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills for effective interaction with individuals, volunteer, staff and contractors.
• Attention to detail to ensure accuracy in patient records and documentation.
• Ability to work collaboratively within a team while also being self-motivated and independent.
• Highly motivated to learn and problem solve
• Integrity and focus on patient safety
• High degree of composure and exhibits a strong work ethic

BACKGROUND EXPERIENCE

• Understanding working with uninsured clients and uninsured funding
• Some experience working in a medical or clinical setting an asset
• Anti-racism, anti-discrimination, training or certification an asset
• Emergency or Standard First Aid and CPR training

• Greet and assist individuals as they arrive at the office, ensuring a welcoming environment.
• Manage front desk operations, including answering phones, scheduling appointments, faxing document, emailing, and handling inquiries.
• Maintain accurate patient records using electronic medical records systems Accuro.
• Process patient information and documentation efficiently while adhering to privacy regulations.
• Assist with handling of courier and laboratory request (incoming and outgoing)
• Assist working with uninsured funding.
• Collaborate with other administrative staff to streamline office operations.
• Ensure that the office is well-organized and that all supplies are stocked.
• Maintain cleanliness of reception area and clinic rooms
• Responsible for cleaning and sterilizing medical equipment including operation of autoclave
• Communicate effectively with healthcare providers regarding client needs and appointments.
• Provided supervision and support of volunteers in the clinic
• Be professionally and courteously