Full job description

Job Summary

Leaf MD is hiring on behalf of a family doctor's clinic in Niagara Falls. We are seeking a dynamic and organized Medical Office Assistant/Receptionist to join our healthcare team. In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations of the medical or dental practice. Your energetic approach will help create a welcoming environment for patients and visitors while managing administrative tasks with precision. This position offers an exciting opportunity to contribute to quality patient care through exceptional office management and communication skills.

Responsibilities

Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Answer multi-line phone systems promptly, directing calls accurately and professionally
Schedule appointments efficiently using electronic medical records systems, ensuring optimal patient flow
Verify patient information, insurance details, and update records accurately in the EMR System (Avaros)
Manage incoming and outgoing correspondence, including emails, faxes, and mail
Maintain organized front desk operations, including filing, data entry, and office supply management
Assist with administrative duties such as billing, coding, and preparing patient charts or records as needed

Requirements

Proven experience as a receptionist or medical office assistant with strong knowledge of medical terminology
Familiarity with electronic medical records systems such as Avaroros, PSS, Acuro, Oscar is highly preferred
Prior experience working in a busy dental or medical office environment is essential
Excellent communication skills for front desk interactions and multi-line phone system management
Strong organizational skills with attention to detail in handling patient information and office tasks
Ability to work efficiently under pressure while maintaining a friendly demeanor
Office experience demonstrating proficiency in administrative tasks and customer service

Join us if you’re passionate about providing outstanding patient experiences while keeping the office running smoothly! This role is perfect for energetic professionals eager to make a positive impact in healthcare environments.

Pay: $20.00-$23.00 per hour

Expected hours: 25.0 – 40.0 per week

Benefits:

On-site parking

Experience:

MOA: 1 year (preferred)

Location:

Niagara Falls, ON L2H 3A1 (preferred)

Work Location: In person

How To Apply:

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Responsibilities