Full job description

About Us

We are a team of two family physicians who provide prenatal, postnatal and newborn care to families in Cape Breton. We are looking to expand our services to include more contraceptive and reproductive care for our community.

Job Summary

The face that welcomes families at the front desk sets the tone for the care we provide. We are seeking someone who is equally passionate about pregnancy reproductive and family care to join our team! A Medical Office Assistant does more than just ensure smooth daily operations, they become a vital part of the care journey. If you thrive in a fast-paced setting, possess excellent communication skills, and are keen to learn this is a great opportunity to have a meaningful impact on the lives of many individuals and families at vulnerable moments in their lives.

Duties

• Welcome individuals and families to the office.
• Manage telephone, electronic, and in-person communications professionally.
• Schedule and coordinate appointments, referrals, tests, procedures, and follow-up.
• Organize and maintain accurate patient and administrative records, including distributing questionnaires and entering relevant histories into electronic medical records.
• Confirm valid patient health cards, assist with renewals where applicable, and follow up on billings rejected because of invalid or expired cards.
• Assist physicians with preparation and submission of MSI billing claims.
• Monitor office supplies and inventory and restock examination, consultation, and other office rooms as required.
• Use the Employer’s electronic medical record and other systems securely and accurately.
• Follow lawful directions and all applicable professional-office, privacy, infection-control, and safety procedures.
• Act in compliance with Nova Scotia's Personal Health Information Act to ensure patient privacy.
• Perform other reasonable duties consistent with the Medical Office Assistant.

Requirements

• High school diploma or equivalent (required)
• Medical Office Assistant diploma or equivalent (preferred)
• Previous experience in a medical office or health-care setting (preferred)
• Familiarity with medical terminology and EMR systems (preferred)
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to handle sensitive patient information with discretion and professionalism

Prior experience as a medical office assistant in a healthcare setting is an asset, but we will train the right person.

Pay: $18.00-$24.00 per hour

Expected hours: 37.5 per week

Benefits:

• On-site parking
• Paid time off
• Work Location: In person

Full job description

Overview

Join our dynamic healthcare team as a Medical Administrative Assistant, where your organizational skills and friendly demeanor will be the backbone of our medical practice. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical terminology, office management, and electronic health records will help streamline daily operations and support our healthcare professionals in delivering exceptional patient care. This paid position offers an exciting opportunity to grow your administrative skills within a fast-paced medical environment.

Responsibilities

• Greet patients and visitors warmly, providing excellent front desk service
• Manage multi-line phone systems efficiently and handling inquiries promptly
• Schedule appointments accurately using MedAccess EMR
• Verify patient insurance information and update medical records with precision
• Assist with administrative tasks including billing, filing, data entry, and managing correspondence to ensure clinic organization
• Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete and accessible
• Maintain confidentiality of patient information in compliance with HIPAA regulations and office policies

Skills

• Proficiency in MedAccess system is a huge asset
• Strong knowledge of medical terminology to accurately interpret clinical documentation
• Experience as a medical administrative assistant or in a medical office setting is highly desirable
• Prior medical experience demonstrating familiarity with front desk operations
• Excellent communication skills for managing multi-line phone systems and interacting professionally with patients and staff
• Solid understanding of electronic medical records (EMRs) and office administration best practices
• Ability to multitask efficiently in a busy environment while maintaining attention to detail

Embark on a rewarding career where your administrative talents directly contribute to patient well-being. We value energetic, detail-oriented professionals eager to make a positive impact in healthcare settings!

Pay: $20.00-$22.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Work Location: In person