About the job

Medical Office Assistant

We are looking for a professional, organized, and patient-focused Medical Office Assistant (MOA) to support the day-to-day operations of our clinic. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple administrative responsibilities in a busy healthcare environment.

Key Responsibilities

Welcome patients and visitors in a professional, courteous, and friendly manner.
Schedule, confirm, reschedule, and manage patient appointments.
Answer incoming telephone calls and respond to patient inquiries.
Register new patients and maintain accurate and up-to-date patient records.
Process patient payments and balance daily transactions.
Maintain electronic medical records while ensuring patient confidentiality and privacy.
Coordinate with healthcare providers to support efficient patient flow and clinic operations.
Assist with administrative duties including filing, emailing, scanning, data entry, and document management.
Maintain a clean, organized, and welcoming reception area.
Follow clinic policies, privacy regulations, and health and safety procedures.
Support the healthcare team with day-to-day administrative and operational needs.
Perform other administrative duties as assigned.

Qualifications & Experience

Previous experience as a Medical Office Assistant, Medical Receptionist, or Front Desk Receptionist in a healthcare setting is preferred.
Knowledge of medical terminology is considered an asset.
Experience using an Electronic Medical Record (EMR) system such as Jane App, Accuro, or similar is preferred.
Strong computer skills, including experience with Microsoft Office tools.
Excellent verbal and written communication skills.
Strong organizational, time-management, and multitasking abilities.
Ability to work efficiently in a fast-paced healthcare environment.
Strong attention to detail and accuracy when handling patient information.
Ability to work independently while also contributing positively to a healthcare team.
Professional, dependable, respectful, and patient-focused attitude.

What We’re Looking For

We are looking for someone who is welcoming, reliable, organized, and comfortable interacting with patients, healthcare providers, and team members. The successful candidate should be able to manage front-desk responsibilities efficiently while helping create a positive experience for every patient who visits the clinic.

If you have experience in medical administration and enjoy working in a patient-focused healthcare environment, we would be happy to hear from you.

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Responsibilities

About the job

Medical Office Assistant

Key Responsibilities

Welcome patients and visitors in a professional, courteous, and friendly manner.
Schedule, confirm, reschedule, and manage patient appointments.
Answer incoming telephone calls and respond to patient inquiries.
Register new patients and maintain accurate and up-to-date patient records.
Process patient payments and balance daily transactions.
Maintain electronic medical records while ensuring patient confidentiality and privacy.
Coordinate with healthcare providers to support efficient patient flow and clinic operations.
Assist with administrative duties including filing, emailing, scanning, data entry, and document management.
Maintain a clean, organized, and welcoming reception area.
Follow clinic policies, privacy regulations, and health and safety procedures.
Support the healthcare team with day-to-day administrative and operational needs.
Perform other administrative duties as assigned.

Qualifications & Experience

Previous experience as a Medical Office Assistant, Medical Receptionist, or Front Desk Receptionist in a healthcare setting is preferred.
Knowledge of medical terminology is considered an asset.
Experience using an Electronic Medical Record (EMR) system such as Jane App, Accuro, or similar is preferred.
Strong computer skills, including experience with Microsoft Office tools.
Excellent verbal and written communication skills.
Strong organizational, time-management, and multitasking abilities.
Ability to work efficiently in a fast-paced healthcare environment.
Strong attention to detail and accuracy when handling patient information.
Ability to work independently while also contributing positively to a healthcare team.
Professional, dependable, respectful, and patient-focused attitude.

What We’re Looking For

If you have experience in medical administration and enjoy working in a patient-focused healthcare environment, we would be happy to hear from you.