ABOUT US

Shawnee Medical is a new, modern family practice dedicated to providing compassionate and comprehensive care to our community. Having recently opened our doors, we’re excited to grow our team. We are looking for a dedicated and professional Medical Office Assistant to play a key role in creating an exceptional patient experience.

SKILLS:

• A genuinely friendly, empathetic, and professional demeanor with a patient-first attitude.
• A proactive and resourceful approach to problem-solving and taking initiative.
• Exceptional communication and interpersonal skills with a patient-first attitude.
• Strong organizational skills and the ability to adapt in a fast-paced environment.
• Excellent attention to detail and a commitment to accuracy.
• A positive, collaborative and team-oriented mindset.

• Greet patients warmly, manage the check-in/check-out process, and handle patient inquiries.
• Maintain a clean, organized, and welcoming reception and waiting area.
• Schedule and confirm patient appointments via phone and email.
• Measure and record patient vital signs (e.g., blood pressure, temperature, height, weight).
• Perform basic in-office laboratory tests, such as urinalysis.
• Manage and maintain patient electronic medical records (EMR) with a high degree of accuracy and confidentiality.
• Process Alberta Health (AHCIP) and third-party/private billing.
• Manage incoming communications, including phone calls, faxes and emails, directing them as needed.
• Prepare and maintain examination rooms, procedure rooms etc. ensuring they are stocked and clean.
• Scan, upload and file patient documentation and test results.
• Handle confidential patient information in compliance with privacy legislation.