Full job description

Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical and dental office procedures, combined with strong organizational skills, will help facilitate efficient patient flow, accurate record-keeping, and seamless communication across departments. This paid position offers an exciting opportunity to contribute to quality patient care while developing your professional skills in a fast-paced medical environment.

Responsibilities

• Greet patients and visitors warmly, creating a positive first impression of the practice
• Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
• Maintain and update electronic medical records (EMRs) using systems like Epic and Dentrix with accuracy and confidentiality
• Assist with administrative duties such as filing, data entry, and processing insurance forms
• Coordinate appointment scheduling for both medical and dental practices, ensuring optimal patient flow
• Support front desk operations by verifying patient information and collecting co-pays or payments
• Facilitate communication between patients, providers, and staff to ensure smooth office operations

Requirements

• Previous experience working in a medical or dental office setting is highly preferred
• Proficiency with electronic health records (EHR) systems such as Epic or Dentrix
• Strong knowledge of medical terminology to accurately interpret clinical information
• Experience with dental reception duties or dental office workflows is a plus
• Excellent organizational skills with attention to detail in record-keeping and scheduling
• Ability to handle multi-line phone systems efficiently while maintaining professionalism
• Demonstrated office experience in administrative roles within healthcare environments

Join us to be part of a passionate team dedicated to delivering exceptional patient care! This role offers an engaging work environment where your administrative expertise makes a meaningful difference every day.