MEDICAL OFFICE ADMINISTRATOR

Markham Fertility Centre (MFC) is a leader in the field of ART and Reproductive Genetics and is looking for a passionate Medical Administrative Assistant to join our team and positively contribute to our mission of devotion to excellence in the reproductive journey.
Markham Fertility Centre is more than a medical facility; we are dedicated to making dreams come true. For over three decades we have been at the forefront of groundbreaking, ethical, and scientifically advanced assisted reproduction. Our commitment to helping over 12,000 families realize their dreams of parenthood sets us apart. We take immense pride in our dedication to quality, safety, and excellence. Markham Fertility Centre was among the first clinics in Canada to earn accreditation and we continue to uphold these rigorous standards. Quality isn’t just a goal, it’s our way of life.
We foster an inclusive and collaborative team environment. We believe that growth and development should be accessible to all, and we encourage our team members to flourish alongside our clinic. We are unwavering in our pursuit of excellence throughout the reproductive journey for all. Our mission is to provide compassionate, innovative, and ethical care to help individuals and families realize their dreams of parenthood. Join us at Markham Fertility Centre, where we don’t just change lives; we make dreams come true.

DESCRIPTION:

The ideal candidate for this position would have previous experience in fertility and/or an OB/GYNE office environment. The Donor and Surrogacy Admin is the first point of contact to those referred to and seeking guidance in assisted family building through third party. They provide day-to-day organization of administrative activities and communication with team member as well as patients. This role requires sound judgement, attention to detail and sensitivity.
Proficiency in Mandarin and Cantonese is an asset.

EDUCATION AND EXPERIENCE

Medical Office Administrator Diploma, 2-3 years of experience
Combined education and experience.
Benefits:
Company events
Health and Dental benefits
Employee assistance program
Paid time off
Competitive pay structure
Job Type: Full Time 30-37.5/hours week.
Work Location: In person
Job Type: Full-time
Pay: $28.86-$32.46 per hour

Benefits:

• Company events
• Employee assistance program
• Extended health care
• Paid time off
• Wellness program

Schedule:

• Monday to Friday

Work Location: In perso

Orienting and educating patients on the Donor and Surrogacy program.
Accurately entering/confirming demographics and relevant patient info.
Obtaining and processing consents and patient records.
Scheduling and confirming patient consultations and follow ups.
Managing phone and email communications.
Maintaining efficient patient flow and an organized program.