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Medical Office Assistant Triage at High Country Community Health

Morganton, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Triage, Symptom Assessment, Clinical Knowledge, Patient Communication, Medication Refill, Nurse Visits, Injections, Vaccines, Lab Orders, Document Scanning, Vaccination Logging, Exam Room Maintenance, Patient Flow Management, Vaccine Storage Monitoring

Industry

Medical Practices

Description

Description Supervisor: Site Leader or QI Specialist Through tactful communication, symptom assessment, and clinical knowledge, Triage MOA’s ensure an efficient workflow is maintained each day in their site. Duties include but are not limited to: Administer telephone triage for patients. Complete pre-authorization forms and call pharmacies to make sure patients can pick up medications. Answer phone calls and refill medications that are not controlled if the patient has been seen in the last 6 months. Call or send RX clarification if needed. Performs nurse visits including giving injections, vaccines and walk-in triage. Administer appropriate screening tests for any in-house test needed for walk-in patients. Make sure lab orders are put in before patients come in for lab appointments. Scans documents and reviews fax inbox. Administers and properly logs vaccinations. Maintain exam rooms with adequate supplies and clean rooms following patient exams. Assist medical providers in procedures, patient questions and concerns and maintain efficient patient flow. Reviews vaccine refrigerators and freezers weekly to monitor the proper storage of vaccines and research material. Requirements Requirements/Qualifications/Skills/Experience Minimum of 2 years experience as a medical assistant in a primary care setting. CMA, MOA, or LPN licensure preferred.

Responsibilities

The Medical Office Assistant Triage is responsible for administering telephone triage, managing medication refills, and assisting medical providers with patient care. They ensure efficient workflow by performing various clinical tasks and maintaining exam room standards.