Medical Office Assistant at University Hospital, Newark NJ

Newark, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

23.75

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Clerical Experience, Scheduling, Medical Records, Billing Procedures, Filing System, Communication Skills, Multi-tasking, Proficient in MS Office, Electronic Registration, Bilingual

Industry

Hospitals and Health Care

Description

Overview About the Role The primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities. Responsibilities What You’ll Do Greets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments. Accurately schedules/cancels/confirms patients’ appointments according to the criteria of the department. Registers patients completely and accurately. Answers phone calls, takes accurate messages, and refers caller or message to appropriate party. Maintains an accurate filing system to meet the needs of the department, following established guidelines. Ensures that lab slips, x-ray reports, etc. are filed and/or prepped for scanning and/or scanned in a timely manner for Medical Records. Ensures scripts sent to Medical Records are affixed to an 8 ½ by 11 paper with a current zebra label. Assists with billing procedures and forms, assists in the preparation of documents and forms sent to/received from referring physician directed. Develops and maintains good customer relations skills consistent with the department’s guidelines. Qualifications What You’ll Bring Required: Two (2) years of progressively responsible clerical experience, including receptionist and scheduling duties required. Computer skills (proficient w/MS Office & experience w/electronic registration and medical record systems) and excellent customer service skills required. Preferred: Ability to multi-task and to effectively present information in one-on-one and small group situations. Bilingual (Spanish, Portuguese, or French) preferred. High school diploma or GED preferred; Associate degree preferred. Experience in medical office setting including some billing preferred. What We Offer Vacation Time Medical & Prescription Drug Coverage Dental & Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Short- & Long-Term Disability Insurance Pension Plan Pet Insurance Employee Assistance Program (EAP) Professional Development Compensation In compliance with New Jersey’s Pay Transparency Act, the salary range for this position is TC1550: Probationary Rate $22.56 - Job Rate $23.06 - Two (2) Year Rate 23.75 .University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate’s relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. About Us University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. Apply Today We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you. University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit www.uhnj.org/hrweb.

Responsibilities

The Medical Office Assistant greets patients and visitors, schedules appointments, and maintains an accurate filing system. They also assist with billing procedures and respond to inquiries from patients and referring physician offices.