Vivo Cura Healthcare is a multidisciplinary MSK pain management clinic focused on treating patients with muscle and joint pain. Our philosophy is that every member of the Vivo Cura team has a unique and important role to play as we try to accomplish our mission: to empower people in pain so they can get back to living. We are looking for a one full time and one part-time (0.8FTE) Medical Office Assistant for our Central Calgary location who shares this philosophy and can grow with us. Reporting to the Reception - Team Lead, the Medical Office Assistant will be responsible for overseeing various patient-facing responsibilities and helping coordinate patient flow throughout the clinic.

EDUCATION AND EXPERIENCE

• Completion of a recognized Medical Office Assistant program, and/or
• Minimum 2 years of Medical Office experience preferred
• Experience with MSK an asset
• Software literacy: experience utilizing EMR and other healthcare related software, preference given to those with experience using Accuro
• Well-developed skills using Microsoft Office applications is an asset
  Job Types: Full-time, Permanent
  Pay: $18.00-$22.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking

Application question(s):

• Do you have at least 2 years experience working in a healthcare clinic setting?

Licence/Certification:

• certificate from a recognized MOA program (preferred)

Work Location: In perso

• Answer phone calls and interact with patients as their first and ongoing point of contact
• Schedule appointments
• Liaise with other care providers regarding referred patients
• Update electronic medical record system with appropriate information as needed
• Ensure patient records and files are accurate and current
• Deliver impeccable customer service to patients, clinic staff and referring physicians
• Maintain and respect patient confidentiality at all times
• Warmly greet and register patients upon arrival.
• Issue patient invoices/receipts
• Provide assistance to clinicians while they assess and treat patients.
• Provide coverage for the Patient Coordinator when required.
• Review reports and ensure reports are completed/delivered in a timely fashion
• Billing Alberta Health, private-pay patients, WCB and Third Parties
• Adhere to Vivo Cura Health policies, procedures and protocols
• Various other clerical administrative duties as required