JOB OVERVIEW

We are seeking a dedicated and organized Medical Office Assistant to join our growing team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, proficiency in electronic medical records, and excellent administrative skills. Experience with front desk operations in a medical office is highly desirable. We seek an individual that enjoys being part of a team, and is eager to grow professionally. Our office takes pride in maintaining a positive, fun, and respectful workplace.
Wage starts at $24.00, then is increased to $25.00 after the probationary period (3 months). We offer vacation pay, annual raises, sick days, and a Christmas bonus.
Shifts: Hours could vary between 7:15-4:30 and 9-5:30. Monday-Friday
Health Spending Account: WCFMC offers health spending accounts after probationary period.

SKILLS

• Proficiency in front desk operations within a medical office setting.
• Familiarity with electronic medical records systems, particularly MedAccess.
• Strong administrative skills, including data entry and document management.
• Knowledge of medical terminology to effectively communicate with healthcare professionals.
• Excellent interpersonal skills with the ability to interact compassionately with patients.
• Detail-oriented mindset to ensure accuracy in scheduling and record keeping.
• Ability to multitask in a fast-paced environment while maintaining professionalism.

QUALIFICATIONS

• Medical office experience (minimum 2 years preferably)
• Proficiency in Electronic Medical Records (EMR) systems
• Front desk and administrative experience
• Knowledge of medical terminology
• Experience with multi-line phone systems
• Strong data entry and document management skills
  We take pride in providing excellent care to our Sooke residents. Join our team as a Medical Office Assistant where your contributions will make a significant impact on patient care and your community!
  Please submit your resume AND cover letter.
  Job Type: Full-time
  Pay: $24.00-$25.00 per hour
  Expected hours: 32 – 40 per week

Additional pay:

• Bonus pay

Benefits:

• Company events
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• Are you comfortable working in a collaborative team environment?
• How do you stay focused and productive during repetitive or busy workdays?

Experience:

• Medical office: 1 year (preferred)

Work Location: In perso

• Greet patients and visitors warmly, ensuring a welcoming environment at the front desk.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain the office calendar to optimize patient flow.
• Handle incoming calls, emails, and inquiries with professionalism and courtesy.
• Maintain accurate electronic medical records (EMR). WCFMC uses MedAccess.
• Basic billing procedures.
• Completing daily tasks (such as opening/closing tasks, chasing referrals, calling patients, etc.)
• Collaborate with healthcare providers to facilitate effective communication regarding patient care.
• Uphold confidentiality and adhere to PIPA regulations at all times.