Full job description

Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing appointment scheduling, maintaining accurate medical records, and providing exceptional administrative support. This position offers an exciting opportunity to be part of a compassionate environment dedicated to delivering outstanding patient care. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare administration, we want to hear from you!

Responsibilities

• Greet patients and visitors warmly, providing excellent front desk service in a professional manner
• Schedule, confirm, and reschedule patient appointments using electronic health record systems.
• Manage multi-line phone systems efficiently, directing calls to appropriate staff members
• Maintain accurate and up-to-date scheduling in our electronic medical records (EMR) systems, ensuring confidentiality and compliance with privacy regulations
• Assist with billing procedures, insurance verifications, and patient check-in/check-out processes
• Support clinical staff by preparing examination rooms and handling administrative tasks related to patient flow
• Handle administrative duties such as data entry, filing, faxing, scanning documents, and managing office supplies

Experience

• Prior experience working in a medical, dental, imaging office environment is highly preferred
• Demonstrated proficiency with scheduling patients
• Strong knowledge of medical terminology to accurately interpret clinical documentation
• Experience as a medical receptionist or in medical office administration is a plus
• Proven ability to manage multi-line phone systems and provide exceptional front desk support
• Office experience that includes handling administrative tasks in busy diagnostic imaging settings
• Excellent organizational skills with attention to detail and the ability to multitask effectively

Join us in making a difference by providing compassionate care and seamless administrative support! We are committed to fostering an inclusive environment where every team member can thrive. This paid position offers valuable experience in healthcare administration while contributing to the well-being of our patients.

Pay: $20.00-$25.00 per hour

• Work Location: In person