Full job description

Job Overview

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office environment. This role involves managing patient interactions, maintaining accurate records, and ensuring smooth daily operations. Candidates with experience in dental or medical office settings, proficiency with electronic medical records, and strong communication skills will thrive in this position.

Duties

• Greet patients and visitors professionally at the front desk
• Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
• Maintain and update electronic medical records using systems such as Epic and Dentrix
• Assist with patient check-in and check-out procedures
• Verify insurance information and process billing as needed
• Prepare and organize documentation for patient visits and procedures
• Support the clinical staff with administrative tasks as required
• Ensure the reception area remains clean, organized, and welcoming
• Handle administrative correspondence and manage appointment scheduling efficiently

Requirements

• Prior experience as a dental receptionist or medical office assistant preferred
• Proficiency with electronic medical records systems such as Avaros, Oscar, Ocean, PS Suites
• Strong knowledge of medical terminology and office procedures
• Experience working with multi-line phone systems in a busy office environment
• Excellent organizational skills with attention to detail
• Ability to communicate effectively with patients, staff, and providers
• Office experience in a healthcare setting is highly desirable
• Familiarity with front desk operations and administrative support tasks
• Ability to multitask efficiently in a fast-paced environment

This role offers an excellent opportunity for individuals seeking to advance their career in healthcare administration while contributing to quality patient care.

Job Types: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Work Location: In person