Medical Office Associate I: Full Time, Atlantic Rehab Edison at Atlantic Health

Edison, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Appointment Scheduling, Check-In Processes, Insurance Responsibilities, Communication, Teamwork, EPIC Software, Phone Management, Office Supply Management, Training Assistance, Problem Solving, Time Management, Attention to Detail, Patient Interaction, Data Entry

Industry

Hospitals and Health Care

Description

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join our outpatient rehabilitation site located in Edison, NJ. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team. Principal Accountabilities: Completes check-in processes Assists patients with appointment scheduling adhering to rehab guidelines Runs appointment estimates and collects co-pays and up-front balances Monitors online appointment portal and responds to patient requests Addresses EPIC work queues and maintains them in good standing Manages departmental phone lines Makes confirmation calls Orders office supplies, business cards Delivers excellent customer service Provides administrative support to clinical and management team members Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies Reports facility issues Assists with insurance responsibilities Maintains proper and timely communication with team members and leadership team Performs other administrative tasks as needed Assist with training At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Morristown Medical Center, Morristown, NJ Overlook Medical Center, Summit, NJ Newton Medical Center, Newton, NJ Chilton Medical Center, Pompton Plains, NJ Hackettstown Medical Center, Hackettstown, NJ Goryeb Children's Hospital, Morristown, NJ CentraState Healthcare System, Freehold, NJ Atlantic Home Care and Hospice Atlantic Mobile Health Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years Best Places to Work in Healthcare - Modern Healthcare 150 Top Places to work in Healthcare - Becker's Healthcare 100 Accountable Care Organizations to Know - Becker's Hospital Review Best Employers for Workers over 50 - AARP Gold-Level "Well Workplace": Wellness Council of America (WELCOA) One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine Official Health Care Partner of the New York Jets NJ Sustainable Business Named one of America's 50 Best Hospitals by Healthgrades, a World’s Best Hospital by Newsweek and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report. Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year. Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH). Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Atlantic Rehabilitation offers comprehensive inpatient and outpatient services, including physical therapy, occupational therapy, speech therapy, audiology, wound care management and more. All of which are provided by a highly trained staff comprised of physiatrists; internists; physician assistants; nurse practitioners; rehabilitation nurses; physical, occupational, and recreational therapists; speech-language pathologists; social workers; psychologists; vocational rehabilitation counselors; dieticians; audiologists; and care managers.

Responsibilities

The Medical Office Associate is responsible for ensuring efficient front desk operations and providing exceptional customer service to patients. This includes managing appointment scheduling, handling co-pays, and supporting the clinical team with administrative tasks.