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Medical Office Associate Senior-Lynchburg PACE-FT-Days at Centra Health

Lynchburg, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Appointment Scheduling, Insurance Verification, Payment Collection, Customer Service, Billing Assistance, Process Improvement, Training, CPT Coding, ICD Coding, Communication, Problem Solving, Leadership, Time Management, Attention to Detail

Industry

Hospitals and Health Care

Description

The Senior Medical Office Associate serves as the administrative lead for front office and/or back office functions of the practice. This position will oversee the day-to-day business operations in order to optimize the patient experience. This position serves as a main point of contact for all internal and external customer requests and operates independently and with a high level of skill and proficiency. Duties may include: proactively filling/creating provider schedules, registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, contacting patients regarding appointments, answering billing questions, assisting patients with questions about financial and insurance matters, training other Medical Office Associates, leading process improvement and customer service efforts, resolving CPT and ICD coding issues with care providers, and resolving issues in billing work queues.

Responsibilities

The Senior Medical Office Associate oversees the day-to-day business operations to optimize the patient experience. This includes managing provider schedules, patient registration, and addressing customer inquiries.