Medical Office Coordinator - General Surgery - Full Time - Days at Mohawk Valley Health System

City of Utica, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

25.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Terminology, Patient Care, Communication, Clerical Skills, Computer Skills, Prior Authorization, Order Entry, Scheduling, Record Retrieval, Documentation, Insurance Knowledge, Teamwork, Problem Solving, Time Management, Attention to Detail, Customer Service

Industry

Hospitals and Health Care

Description

Job Summary The Medical Office Coordinator provides indirect patient care in the office setting. This role will coordinate phone calls, appointments, prescription authorizations, providers’ schedules, etc. and be an integral part of the patient’s care team. The Medical Office Coordinator maintains a vast knowledge of medical terminology, understands difference between clinical and non-clinical matters, and forwards all clinical matters to the appropriate clinical staff/provider. Core Job Responsibilities Ensures charts, documents and clinical testing are prepared, coordinated and completed prior to patient’s next appointment. Works as a clerical member of the patient’s care team. Utilizes phone notes for all communication/documentation between self and patient. Answers phone calls professionally, referring calls to clinical staff when appropriate. Reviews schedule on daily basis identifying any problem areas and communicating to Practice Manager. Handle prior authorizations for all medications. Performs order entry, i.e.: enter orders, medication referrals, clarifies orders with providers. Retrieves records from all sources for follow up appointments. Faxes tests, records to providers/patients, signed orders, etc. Completes forms completion, obtains provider signatures, makes copies and sends to recipient. Enters prescription refill requests, phones in/faxes/mails prescriptions as directed by provider. Works referrals to ensure timeliness of appointment scheduled for testing, new consults, etc. Manages provider schedules, canceling and rescheduling as needed. Cross trains in other clerical positions, as applicable. Sends letters to patients regarding normal test results. Sends letters to insurance companies appealing denied services or medication. Facilitates provider to provider calls. Performs other duties as required. Education/Experience Requirements REQUIRED: High School Diploma or equivalent 1-2 years of experience in a healthcare related setting Demonstrated ability to prioritize work and communicate effectively Strong computer skills Preferred: Experience with insurance company rules/regulations and medical terminology strongly recommended Licensure/Certification Requirements Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Job Details Req Id 96693 Department MG - SPEC - GENERAL SURGERY Shift Days Shift Hours Worked 8.00 FTE 1 Work Schedule HRLY NON-UNION-8 HR Employee Status A1 - Full-Time Union Non-Union Pay Range $17 - $25 Per Hour

Responsibilities

The Medical Office Coordinator ensures that all patient charts, documents, and clinical testing are prepared before appointments and acts as a clerical member of the patient care team. Responsibilities include managing provider schedules, handling prior authorizations, and facilitating communication between patients and clinical staff.