Medical Office Front Desk Receptionist (PART TIME) at Inpatient Psych Solutions

Augusta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-In, Patient Check-Out, Copay Collection, Insurance Verification, Scheduling, Answering Phones, Referral Coordination, Data Entry, Electronic Health Record, HIPAA Compliance, Attention To Detail, Google Workspace, Professional Demeanor, Administrative Support

Industry

Hospitals and Health Care

Description

Front Desk Receptionist Patient Services – Outpatient Clinic Part-Time (15–20 hrs/wk) | Flexible Schedule | Competitive Hourly Pay | Augusta, GA About Integrated Psych Solutions (IPS) Integrated Psych Solutions (IPS) is a fast-growing behavioral healthcare organization based in Augusta, GA. Founded in 2019, IPS provides mental health services across hospitals, rehabilitation centers, long-term care facilities, and outpatient clinics throughout the Southeast. We’re committed to delivering compassionate, timely, and high-quality care — and we’re looking for team members who share that commitment. IPS is in an exciting growth stage with real opportunities for team members to grow into expanded roles as the company scales. About the Role We are seeking a reliable and personable Front Desk Receptionist to be the first point of contact for patients at our outpatient behavioral health clinic in Augusta, GA. This is a part-time, in-person position (approximately 15–20 hours per week) with a flexible schedule. You’ll own the front desk experience — checking patients in and out, collecting copays, answering phones, coordinating referrals, and keeping the clinic running smoothly. You’ll work alongside our clinical and administrative teams in a fast-paced but supportive environment. This role has a clear path to full-time as the practice continues to expand. Key Responsibilities Patient Check-In & Check-Out • Greet patients and check them in and out accurately and efficiently • Verify and update patient demographics, insurance information, and intake paperwork at each visit • Collect copays, coinsurance, deductibles, and outstanding balances at time of service • Schedule follow-up appointments and provide patients with visit summaries or next-step instructions at checkout Phones & Scheduling • Answer inbound calls, respond to patient inquiries, and route messages to appropriate clinical staff • Make outbound calls for appointment confirmations, follow-ups, and no-show rescheduling • Schedule new and returning patients, manage cancellations, and maintain waitlists Referral Coordination • Process and track incoming referrals from hospitals, primary care offices, and other providers • Coordinate with referral sources to ensure timely patient scheduling and follow-through Administrative & Compliance • Enter and maintain accurate patient data in the electronic health record (EHR) system • Provide general administrative support to clinical and office staff as needed • Maintain strict confidentiality and adhere to HIPAA guidelines at all times Qualifications • High school diploma or equivalent required • 1+ year of experience in a medical office, outpatient clinic, or healthcare front desk setting preferred • Experience collecting copays and verifying insurance is a plus • Friendly, polite, and professional demeanor — in person and on the phone • Strong attention to detail and ability to manage multiple tasks simultaneously • Comfortable with Google Workspace and able to learn EHR systems quickly • Must be available to work in-person at our Augusta, GA office Why Join IPS • Competitive Hourly Pay: Based on experience and schedule commitment • Flexible Schedule: We’ll work with you to find hours that fit your life • Growth Potential: Clear path to full-time with expanded responsibilities as the practice grows • Benefits Eligible (Full-Time): Medical, dental, vision, and 401(k) available for qualifying roles • Paid Training: You won’t be thrown into the deep end — we invest in getting you up to speed • Mission-Driven Work: Be part of a team improving mental health access across the Southeast • Supportive Team: Work alongside experienced clinicians and administrators who value collaboration and communication • Professional Development: Gain exposure to clinical operations, billing workflows, and the inner workings of a growing healthcare company Equal Opportunity Employer Integrated Psych Solutions is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Responsibilities

The Front Desk Receptionist will serve as the first point of contact, managing patient check-in/check-out processes, collecting payments, and handling scheduling duties for the outpatient behavioral health clinic. Key tasks also include answering phones, coordinating referrals, and maintaining accurate patient data in the EHR system.