QUALIFICATIONS

• 2–3 years of experience as a Medical Office Assistant.
• Post-secondary education in medical office administration, unit clerk training, or related field.
• Strong knowledge of medical terminology and clinical processes.
• Experience working in a medical or clinical environment (dermatology experience an asset).
• Proficiency in EMR systems (MedAccess preferred).
• Exceptional multitasking skills with a high level of accuracy.
• Energetic, empathetic, and committed to delivering excellent patient care.
• Team-oriented, respectful, and adaptable in a fast-paced environment.

What we offer :

• Competitive salary
• Product and services discount
• Friendly and supportive work environment
• Training that will expand your current skill set

Job Types:

• Full-time vs Part-time (Part-time hours: 16-40 per week )
• Salary: $18.00-$21.00 per hour
• Schedule: Monday to Friday + Weekends as needed
• Work Location: In person

Job Type: Full-time
Pay: $17.00-$21.00 per hour

Benefits:

• Company events
• On-site parking

Ability to commute/relocate:

• Red Deer, AB: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Language:

• English fluently (required)

Work Location: In perso

RESPONSIBILITIES & REQUIREMENTS

We are seeking an organized, empathetic, and patient-focused Medical Office Assistant to join our busy dermatology clinic. The ideal candidate will provide both administrative and clinical support to ensure a smooth, efficient, and professional patient experience.

ADMINISTRATIVE DUTIES

• Maintain smooth patient flow throughout the clinic with professionalism, empathy, and a welcoming attitude.
• Greet and check in patients, updating personal and demographic information in the EMR (MedAccess experience an asset).
• Create and maintain accurate patient files, ensuring information such as PHN, next of kin, and contact details are current.
• Document relevant medical and personal information, as well as patient interactions, in the EMR.
• Provide patients with clear instructions for follow-up appointments, medical tests, and procedures.
• Prepare and distribute required forms or special instructions for upcoming visits.
• Arrange patient bookings for tests, specialist appointments, x-rays, and other referrals both locally and externally.
• Communicate preparation requirements for procedures and tests performed at the clinic.

MEDICAL SUPPORT DUTIES

• Prepare exam rooms for both booked and walk-in patients, assisting with gowns or necessary clothing changes.
• Set up surgical or dressing trays for procedures.
• Record patient vitals, including weight, height, and blood pressure.
• Assist physicians with procedures such as minor surgeries, dressings, sutures, wart treatments, and cosmetic removals (as directed).
• Clean and sterilize exam rooms, equipment, and—if required—patient washrooms.
• Maintain medication sample inventory, checking for expired items.
• Follow laboratory specimen collection and transportation protocols.
• Perform and document daily sterilization/reprocessing of medical instruments.