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Medical Office Receptionist at Better Balance Psychiatry
St. George, Utah, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Attention To Detail, Patient Interaction, Appointment Scheduling, Insurance Verification, Payment Collection, Record Keeping, HIPAA Compliance, Administrative Duties, Collaboration, Office Organization, TMS Treatment Assistance, Spravato Administration, Customer Service, Problem Solving, Time Management

Industry

Mental Health Care

Description
Description Better Balance Psychiatry is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Requirements Greet patients and visitors in a professional and friendly manner Answer, screen, and route phone calls promptly and accurately Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems Collect and verify patient insurance information and demographics Check patients in and out, ensuring all forms are completed accurately Collect co-pays, balances, and other payments; provide receipts as necessary Maintain patient confidentiality in accordance with HIPAA regulations Ensure the reception area is clean, organized, and welcoming Respond to patient inquiries or direct them to the appropriate staff member Perform general administrative duties such as filing, faxing, and copying Collaborate with medical assistants, nurses, and physicians for seamless workflow Monitor and order office supplies as needed Assist in administration of daily TMS treatments Assist in Spravato administration and monitoring during treatment
Responsibilities
The Medical Office Receptionist is responsible for creating a welcoming environment and managing patient interactions. This includes answering phones, scheduling appointments, verifying insurance, and maintaining accurate patient records.