ABOUT US:

BGSA is a trusted healthcare provider dedicated to delivering exceptional patient diagnosis and treatment in the areas of general radiography (x-ray), pain management, mammography, ultrasound, bone densitometry, and body composition analysis.
We are seeking a professional, organized, and efficient Medical Office Receptionist to join our Brooks office team. This position offers a fast-paced and dynamic work environment with opportunities for learning and development within the clinic.
Why Move to Brooks? Located just 1 hour from Medicine Hat, Brooks, Alberta, is a thriving small city known for its welcoming community, diversity, affordability, and natural beauty. Whether you’re looking to start your career, relocate for a slower pace, or enjoy the benefits of rural living with access to modern amenities, Brooks offers an excellent quality of life.

QUALIFICATIONS & EXPERIENCE:

• Medical Office Certificate, Medical Office Terminology Course, and or equivalent education is required
• Experience with Electronic Medical Records (EMR) and general office administration is an asset
• Proficient in computer operations and Microsoft Office Suite
• Technical savvy and the ability to learn new electronic systems and processes with ease
• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to handle confidential information with discretion
• Friendly and professional demeanor with the ability to work in a fast-paced environment
• Team player and willingness to support other team members and take on tasks as needed

• Greet patients immediately and warmly upon arrival at the clinic
• Ensure the accuracy of Electronic Medical Patient Information (EMPI) prior to examinations
• Maintain and update patient electronic medical records, ensuring accuracy and confidentiality
• Inform technologists of patient arrivals and direct patients to appropriate areas within the clinic
• Answer telephone inquiries promptly and efficiently
• Schedule patients for appropriate exams based on physician-provided histories and ensure efficient use of technologist time
• Copy images to CDs as requested by physician offices
• Maintain a clean and orderly work area
• Work collaboratively as part of the team to support one another with daily tasks and responsibilities to ensure smooth clinic operations
• Perform other duties as required to support the clinic’s smooth operation
• Ability to work all shifts 8:00 am-4:30 pm -for vacation coverage purposes