Medical Office Receptionist at Dermatology Services Inc

Greenwood, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Verification, Medical Office Scheduling, Detail-Oriented, Organizational Skills, Fast-Paced Environment, Professionalism, Compassion, Accountability, Communication Skills, Insurance Claims Process, Cash Handling, Document Scanning, Team Collaboration, Problem Solving, Time Management

Industry

Medical Practices

Description

Description Dermatology, Inc. was founded in 1968 and has grown into one of the largest dermatology practices in the Midwest, providing comprehensive medical, surgical, and cosmetic skin care to meet the needs of our patients. We have ten board certified physicians and nine allied health professionals. We have expanded to several locations throughout Indianapolis and the surrounding areas. We are looking for a qualified individual to join our team. The Medical Front Office Receptionist will work with the Front Office Manager to deliver elevated customer service at assigned location(s), maintain efficient office workflow, and complete insurance processing at the front desk. Key Duties and Responsibilities Greet patients in a friendly, inviting manner – You are the face of the practice! Verify demographic information and insurance documents at each visit Collect insurance cards, co-pays, balances, cosmetic charges, HIPAA forms, insurance waivers, and medical history forms as needed Schedule appointments as directed by provider(s) and staff Post any monies collected to correct patients encounter or account Accurately balance and post batch daily Scan documents daily: HIPPA forms, Financial Policy forms, Medical Release forms, Invoices, etc. Demonstrate understanding of front office job requirements by following the established workflow with no deviation Demonstrate strong customer service and professionalism whether in person, on the phone, or through social media Maintain accurate petty cash fund Contact patients for schedule rebuilds when directed by provider or Front Office Manager Light cleaning of patient waiting room, toys, office, etc. Help maintain breakroom/ refrigerator cleanliness Complete projects as assigned by the Front Office Manager Duties and responsibilities may change, and new ones may be added at any time with or without advanced notice. Requirements A High-school or higher graduate Dependable, honest, dedicated, and compassionate Strongly detail-oriented and highly organized Able to analyse situations and respond appropriately Accountable for own actions and accepting of constructive criticism Pleasant and positive when dealing with patients, other staff, providers, etc. in person, on the phone, and through social media Have Experience with: Working in a fast-paced medical office Elevating customer service while maintaining efficiency Medical office scheduling software, EMA experience is a plus Insurance verification, including Medicare and Medicaid Insurance claims process Be Available to: Work a Full-time plus position with weekly OT; hours are generally 7:30a-4:30p Monday – Friday; times will change based on daily provider schedule Work at assigned Indianapolis-area location: Greenwood, but could also float to New Castle, Shelbyville, Avon and Lebanon Locations Provide rare coverage at other offices to assist with staffing needs

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Responsibilities

The Medical Front Office Receptionist will greet patients, verify their information, and manage insurance processing. They will also maintain office workflow and provide excellent customer service.