MEDICAL OFFICE RECEPTIONIST – FAMILY CARE 18438

Bring your passion to Texas Health so we are Better + Together

Work location: 8440 Walnut Hill Ln #300 Dallas, Texas 75231
Work hours: Full-time, 40 hours weekly, Monday through Friday 7:30am to 4:00pm

EDUCATION

• High School Diploma or equivalent (required)

EXPERIENCE

• Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)

• Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and directs them appropriately.
• Schedule appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.