Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 10%
Answers phone calls and directs them appropriately. 10%
Schedules appointments according to office guideline. 10%
Obtains accurate patient and insurance information, collecting copays and deductible amounts. 10%
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. 10%
Prepares charts for patient appointments making sure all necessary information is complete. 10%
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. 10%
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 10%
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 10%
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 5%
Performs other duties as assigned. 5%

EDUCATION

H.S. Diploma or Equivalent Req

EXPERIENCE

6 Months Healthcare experience in a clinical setting, or Customer Service experience in a clinical setting or office environment. Pref

SKILLS

Knowledge of insurance authorization/billing requirements.
?�� Demonstrated strong customer service and communication skills.
?�� Organizational and time management skills.
?�� Proficient computer skills.
?�� Knowledge of clinic procedures and regulatory requirements.
?�� Possess a strong work ethic and a high level of professionalism.
?�� A team player who handles multiple projects simultaneously in a fast paced environment.

ADA REQUIREMENTS

Working Indoors 67% or more

Please refer the Job description for details