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Medical Office Receptionist / Practice Coordinator at Revel Staffing

Columbia, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multitasking, Organizational Skills, Customer Service, Communication Skills, Microsoft Office, EMR Systems, HIPAA Compliance, Financial Record Management, Telehealth Support, Patient Scheduling, Administrative Tasks, Problem Solving, Attention to Detail, Professionalism, Discretion, Team Support

Industry

Staffing and Recruiting

Description

A confidential behavioral healthcare practice is seeking a Medical Office Receptionist / Practice Coordinator to manage front desk operations and support clinicians in delivering exceptional patient care. Key Responsibilities Greet and check in/out patients in a professional, welcoming manner. Prepare patient schedules by verifying documentation, insurance eligibility, and credit card on file. Manage incoming calls, emails, and portal requests for scheduling, billing, and general inquiries. Assist patients with telehealth access, portal troubleshooting, and urgent requests. Collect co-payments and account balances, ensuring accurate financial records. Maintain office cleanliness and manage administrative tasks such as mail, scanning, and e-faxes. Support clinicians with administrative needs, appointment accuracy, and patient communication. Ensure HIPAA compliance and handle sensitive information with discretion. Qualifications High school diploma or equivalent required; associate’s or bachelor’s degree preferred. MediClear certification or equivalent required. 1+ year of experience in healthcare administration, medical front desk, or customer service preferred. Strong multitasking and organizational skills with the ability to prioritize in a fast-paced environment. Proficiency with Microsoft Office and electronic medical record (EMR) systems. Excellent verbal and written communication skills; ability to manage sensitive or urgent situations calmly and professionally. Why Join Us Competitive hourly pay with quarterly bonus potential. Comprehensive benefits package and career growth opportunities. Work in a collaborative, patient-focused environment supporting mental and behavioral health care.

Responsibilities

The Medical Office Receptionist / Practice Coordinator will manage front desk operations and support clinicians in delivering exceptional patient care. Responsibilities include greeting patients, managing schedules, handling communications, and ensuring HIPAA compliance.