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Medical Office Specialist Clinic Front Desk / Full-Time at CHRISTUS Health

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Greeting, Registration, Demographic Information, Financial Information Collection, Computer Entry, Answering Phones, Medical Records Preparation, Dictation Tracking, Co-pay Collection, Financial Assistance Guidance, Microsoft Office Word, Microsoft Excel, Keyboarding, Office Equipment Operation, Medical Terminology

Industry

Hospitals and Health Care

Description

POSITION SUMMARY: Responsible for greeting patients in warm friendly tone to allow families to feel welcomed at clinic during their visit. Registration and interviewing of patients to obtain accurate demographic and financial information. Computer entry of new/updated patient demographic information. Answers phones. Prepare medical records for clinic visits by compiling information from various sources. Tracks dictation to ensure notes are received for all patient visits. Collects co-pay amounts and balances due for services rendered. Distributes financial assistance packets and provides basic guidance to patients. Refers complex or non-compliant patient financial issues to Financial Specialist or Site Manager. Qualifications MINIMUM QUALIFICATIONS: EDUCATION: High school graduate. CERTIFICATION/LICENSES: Medical Terminology Certification, preferred. SKILLS: * Computer knowledge, experience with Windows environment specifically Microsoft Office Word and Excel, keyboarding skills and the ability to operate general office equipment skills required * Ability to read and write in English, bilingual in Spanish preferred. EXPERIENCE: One to two years of general or medical office experience or completion of a medical office program within the last two years. One to two years of health experience preferred. NATURE OF SUPERVISION: -Responsible to: Clinic Manager ENVIRONMENT: - Bloodborne pathogen - B General office environment, frequent contact with patients, VDT exposure. PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.

Responsibilities

The specialist is responsible for warmly greeting patients, handling registration, and accurately obtaining and entering demographic and financial information into the computer system. They also manage phone calls, prepare medical records, track dictation, collect co-pays, and distribute financial assistance packets.