Medical Office Specialist at EXPRESS PAIN AND URGENT CARE PLLC

Round Rock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

22.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Check-in, Insurance Verification, Appointment Scheduling, HIPAA Compliance, Patient Record Maintenance, Clinical Coordination, Notary Services, Customer Service, Communication, Electronic Health Record (EHR), Microsoft Office Proficiency

Industry

Hospitals and Health Care

Description

Description Medical Office Specialist - Epic Pain Management Round Rock, TX | Full-Time | Onsite About Us Epic Pain Management is a patient-centered interventional pain practice committed to delivering high-quality, compassionate care in a professional and welcoming outpatient setting. Our team of experienced providers and healthcare professionals work collaboratively to improve quality of life for our patients through personalized treatment plans and exceptional service. Position Overview We are seeking a Medical Office Specialist to join our front office team in Round Rock. This role is ideal for a compassionate, detail-oriented professional who thrives in a fast-paced clinic environment and is passionate about creating a seamless, positive patient experience from check-in to check-out. Why Join Epic? At Epic, every interaction matters. As a Medical Office Specialist, you’ll play a vital role in both clinic operations and patient satisfaction while working alongside a supportive, collaborative team that values professionalism, efficiency, and growth. Our benefits include: Paid time off, paid holidays, and a 401(k) with a 4% employer match 80% employer-paid medical insurance for employees, with optional low-cost dental, vision, and family plans Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs Notary Public certification covered by the employer if not already certified What You’ll Do Greet and check in patients with warmth, professionalism, and efficiency Verify insurance information, collect required documentation, and obtain necessary signatures Answer incoming calls, schedule appointments, and provide accurate, timely information to patients Maintain confidentiality and accuracy of patient records in compliance with HIPAA regulations Coordinate with clinical staff to support efficient patient flow and overall clinic operations Perform notary services for medical and legal documentation (if certified, or upon obtaining certification with company support) Assist with administrative tasks, including scanning, filing, and general front office coordination Requirements Qualifications Notary Public certification strongly preferred, or willingness to obtain (certification costs covered by employer) Bilingual (Spanish/English) required Previous experience in a medical front office or receptionist role preferred Experience in pain management, specialty care, or primary care settings is a plus Excellent communication and customer service skills with a compassionate, professional demeanor Proficiency in Microsoft Office; experience with electronic health record (EHR) systems preferred High school diploma or equivalent required; additional education in healthcare administration is a plus If you’re detail-oriented, people-focused, and excited to grow with a dynamic healthcare team, we’d love to hear from you.

Responsibilities

The Medical Office Specialist will be responsible for managing front office operations, including greeting patients, verifying insurance, collecting documentation, and handling appointment scheduling with professionalism and efficiency. This role also involves coordinating with clinical staff to ensure smooth patient flow and maintaining accurate, confidential patient records in compliance with regulations.