Medical Office Specialist at EXPRESS PAIN AND URGENT CARE PLLC

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Compassionate, Detail-Oriented, Communication, Microsoft Office, Electronic Health Records, Insurance Verification, Administrative Tasks, Notary Services, Patient Coordination, HIPAA Compliance, Appointment Scheduling, Documentation, Front Office Coordination, Warm Greeting

Industry

Hospitals and Health Care

Description

Description Medical Office Specialist Epic Pain Management San Antonio, TX | Full-Time | Onsite About Us Epic Pain Management is committed to providing compassionate, high-quality care through innovative pain management solutions. We strive to make every patient experience seamless, supportive, and empowering—from the first call to the last follow-up. We are looking for a bilingual (English/Spanish) Medical Office Specialist to be the first point of contact for our patients. This role is ideal for a compassionate, detail-oriented professional who thrives in a fast-paced medical setting and takes pride in creating a seamless, positive patient experience from check-in to check-out. Why Join Epic? At Epic, every interaction matters. As a Medical Office Specialist, you’ll play a key role in clinic operations and patient satisfaction while working alongside a supportive, collaborative team that values professionalism and growth. Our benefits include: Paid time off, paid holidays, and a 401(k) with a 4% employer match 80% employer-paid medical insurance for employees, with optional low-cost dental, vision, and family plans Pet insurance, legal insurance, identity theft protection, travel insurance, and employee discount programs Notary Public certification covered by the employer if not already certified What You’ll Do Greet and check in patients with warmth, professionalism, and efficiency Verify insurance information, collect required documentation, and obtain necessary signatures Answer incoming calls, schedule appointments, and provide accurate, timely information to patients Maintain confidentiality and accuracy of patient records in compliance with HIPAA regulations Coordinate with clinical staff to support efficient patient flow and clinic operations Perform notary services for medical and legal documentation (if certified, or upon obtaining certification with company support) Assist with administrative tasks, including scanning, filing, and general front office coordination Requirements Qualifications Notary Public certification strongly preferred, or willingness to obtain (certification costs covered by employer) Bilingual (Spanish, English) required Previous experience in a medical front office or receptionist role preferred Experience in an urgent care, pain management, or primary care setting is a plus Excellent communication and customer service skills with a compassionate, professional demeanor Proficiency in Microsoft Office; experience with electronic health record (EHR) systems preferred High school diploma or equivalent required; additional education in healthcare administration is a plus If you’re detail-oriented, people-focused, and excited to grow with a dynamic healthcare team, we’d love to hear from you.

Responsibilities

The Medical Office Specialist will greet and check in patients, verify insurance information, and maintain patient records. They will also coordinate with clinical staff to support efficient patient flow and assist with various administrative tasks.