Medical Office Specialist I at Community Healthcare Network Inc

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Interaction, Insurance Verification, Data Entry, Appointment Scheduling, Financial Assessment, Billing Inquiry, Inventory Management, Medical Records Scanning

Industry

Hospitals and Health Care

Description

WHO WE ARE: Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services. Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away. WHAT WE OFFER: * Growth and development: Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming. * Supportive Team culture: Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged. * Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more. POSITION SUMMARY: Community Healthcare Network is seeking for a Full-Time Medical Office Specialist who will be a multi-functional position and is a key member of the health team. DUTIES AND RESPONSIBILITIES: * Greet patients and provide basic orientation to the center and all available services. * Check-in and screen all patients to determine their insurance. * Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS). * Monitors the ECW office visits screen to assure patients are processed and checked out timely. * Verify patients’ insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed. * Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system. * Collects co-payment fees, tracks payments and open balances. * Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes. * Answer multiple telephone calls appropriately and follows up on return calls. * Assists with data collection and report preparation. * Maintains inventory of the equipment stock and supplies. * Scanning of medical records documentation/reports. EDUCATION & EXPERIENCE: * High School diploma or equivalent #LI-DF1

Responsibilities

The Medical Office Specialist will greet patients, check them in, and verify their insurance. They will also manage appointment schedules and assist with billing inquiries.