Medical Office Specialist at LifeSouth Community Blood Centers

Gainesville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

16.5

Posted On

28 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Calendar Management, Medical Administration, Donor Relationship Management, Microsoft Office Suite, HIPAA Compliance, Written Communication, Professional Interaction, Data Documentation, Scheduling, Confidentiality

Industry

Hospitals and Health Care

Description

Description LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Medical Office Specialist in Gainesville, FL. This position is responsible for successfully executing essential Medical Office functions through effective collaboration with the Medical Office Supervisor, Director of Nursing and Medical Services, and Medical Directors. Duties include dealing with donor facing medical issues, such as adverse events, eligibility, and special donation types. Our Benefits Generous Paid Time Off (PTO) plan Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days Medical premium discount based on rate of pay Supplemental insurances including life, cancer, accident, and disability Access to mental wellness resources and counseling through telehealth Free basic life insurance for full-time employees Health Savings Account (HSA) with employer match each pay period Employer funded retirement plan for vested employees & 403b offered Access to wages prior to pay day Responsibilities Include (but not limited to) Maintain and organize the supervisor’s and Medical Directors’ calendars, including but not limited to: meetings, call schedules and travel schedules Draft correspondence, answer phones, coordinate mailing and handle inquiries and requests from internal and external sources on the supervisor’s behalf Act as a liaison between nursing services, Medical Office Supervisor and Medical Directors with LifeCord, laboratories, Quality Assurance as well as other managers/departments, regarding employee and policy issues, contracts, financial matters and regulatory issues Address and document questions related to donor eligibility Enroll autologous, directed, and therapeutic patients into the computer and manage their donations Speak with donors regarding significant incidents during donation and document as appropriate Schedule donor re-entry testing; initialize processing of donor reinstatements Perform all functions associated with donor notification Obtain and process requests for protected health information Perform administrative functions relating to employee exposures and adverse transfusion events Be trained in and adhere to HIPAA regulations and guidelines May manage and implement special projects, as assigned Be available by phone for shared weekend call, 9 am - 5 pm, regarding urgent donor and blood component issues Qualifications High school diploma or GED required Must maintain confidentiality of donor information, including test results Basic computer skills and competence with the Microsoft Office Suite Ability to work independently Strong skills in communication, self-confidence, donor relationship and written communication Ability to follow complex written and oral instructions Ability to interact professionally with all customers, both external and internal Associate degree, or higher, preferred Administrative and computer experience preferred Previous blood banking experience and/or medical background preferred Who We Are LifeSouth is a non-profit community blood bank serving more than 150 hospitals in Alabama, Florida, Georgia and Tennessee. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 45 donor centers, 55 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need. Our Mission To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities. This is a full-time position. Starting salary range is $15.00 - $16.50 per hour. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace. The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position. LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E Verify employer. If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.

Responsibilities

The role involves executing essential medical office functions, including managing calendars for Medical Directors and handling donor-facing medical issues. Key duties include documenting donor eligibility, managing special donation types, and acting as a liaison between nursing services and other departments.