TRAINING & EDUCATION

• Provide market-leading, tailored training to customers and colleagues.
• Accurately assess advanced customer training needs to shape training sessions, set goals, determine the length of training, delegate, and coordinate schedules.
• Maintaining administration and ensuring appropriate documentation for education credits, following written procedures
• Provide professional assistance and support to Marketing/Sales, R&D and international colleagues.
• Ensure that customer requests are handled promptly and professionally in accordance with contractual obligations.
• Provide Clinical Workflow planning and reviews.
• Supports the installed base both on-site and remotely.
• Provides backup to the centralised support team as required.
• Maintains up-to-date knowledge of current and past Elekta comprehensive Software Solutions
• Provides pre- and post-sales support, product demonstrations, workflow analysis, and best practice recommendations to the client base.

RELEVANT KNOWLEDGE, SKILLS, AND COMPETENCIES -

• Tertiary Qualifications in Medical Oncology (highly preferred ) or Radiation Oncology.
• Minimum 3 years of Medical Oncology clinical experience - Elekta experience will be an advantage.
• Ability to manage workload, be highly motivated, dynamic, have good leadership skills & be a good problem solver.
• Familiarity/proficiency with the following: Outlook, Word, Excel, PowerPoint, Video conferencing, and Salesforce
• Familiarity/proficiency with Data analytics using Tableau, SQL queries, and Crystal report writing is desirable.
• Familiarity/proficiency with the use of Voice recognition software is desirable.
• Familiarity with the curriculum development process and adult educational methodologies
• Working knowledge/understanding of all Elekta’s Comprehensive Oncology Solutions products and proficiency in assigned product specialties.
• Strong verbal and written communication skills
• Strong presentation skills (ability to communicate effectively to a group)
• Ability to effectively interact with customers (via phone and face-to-face)
• Demonstrated experience communicating with individuals at all levels of the organisation.
• Must be able to travel up to 50% of the time.