ABOUT US:

Excel Dermatology of Hawaii is a physician-led clinic providing comprehensive medical, surgical, and aesthetic dermatology services. Our mission is to provide safe and effective, customized treatments. We aim to deliver an unparalleled patient experience from beginning to end. We specialize in the prevention, diagnosis, and treatment of skin cancer, offering life-saving care through expert Mohs micrographic surgery. Our advanced cosmetic dermatology services focus on rejuvenation and refinement, empowering patients to look and feel their best with natural, radiant results.

WHAT WE’RE LOOKING FOR:

We are seeking a visionary Clinic Manager to lead our team with purpose and efficiency and elevate our clinic to the next level. This role is ideal for someone who thrives on equipping others for success and building a positive, high-performing culture.
The Clinic Manager will play a key role in identifying operational opportunities, improving systems, and supporting our staff to grow in their roles. This leader will champion quality care for every patient while also driving the clinic’s long-term goals: increasing patient volume and expanding provider capacity.

QUALIFICATIONS:

• Healthcare management experience (dermatology or aesthetic medicine preferred)
• Strong leadership, communication, and interpersonal skills
• Understanding of dermatologic procedures, Mohs surgery, and aesthetic treatments is an asset
• Knowledge of insurance verification, billing practices, and scheduling systems
• Ability to multitask and prioritize in a clinical environment
• Bachelor’s degree in healthcare administration, business, or related field preferred

• Lead daily operations across medical dermatology, Mohs surgery, and aesthetic services with an eye for quality, efficiency, and continuous improvement
• Mentor, develop, and support team members to grow in their roles and deliver exceptional patient care
• Identify and proactively address operational challenges and inefficiencies
• Promote a culture of accountability, collaboration, and excellence among staff
• Manage provider schedules and patient flow
• Oversee inventory, vendor relationships, and supply chain logistics
• Work closely with the bookkeeper to ensure accurate accounting
• Execute timely payroll processing, and commission calculations
• Become a superuser and in-house expert for the clinic’s EMR system (ModMed), identifying opportunities to optimize workflows, streamline documentation, and improve the patient and provider experience
• Negotiate and manage payor contracts to support revenue goals and operational sustainability
• Ensure clinic compliance with HIPAA, OSHA, and all regulatory standards
• Maintain and submit timely reports related to HR, credentialing, malpractice coverage, and professional licensing for providers and the clinic
• Track and manage renewal timelines for all required business, state, federal, and clinical licenses or certifications
• Coordinate with leadership and execute on payroll, recruitment, onboarding, training, and performance reviews
• Monitor key performance indicators (KPIs), track progress toward clinic goals, and assist with budgeting and financial planning
• Collaborate with leadership on growth initiatives, marketing campaigns, provider recruitment, and future expansion opportunities