Our client is a specialty medical clinic in Calgary composed of a group of 16
Physiatrists. Their core purpose is to restore function and quality of life in patients with
musculoskeletal and peripheral nerve disorders.
They currently have an opening for a Fulltime Medical Receptionist / Administration
Start Date: Immediate

JOB DESCRIPTION

Under the supervision of the Manager, the MOA serves patients by being their first and last point of contact with the clinic. The Administrative Support is responsible for conducting themselves in a professional, friendly manner always well supporting our physicians, patients, and other team members in a timely fashion. The key responsibilities of this role include, but are not limited to the following, and will vary based on the needs of the clinic.

• AHS billing submission and reconciliation
• Exceptional customer service
• Assisting patients attending the clinic, checking in/out
• Scheduling of appointments
• Assisting in referral management
• Checking and maintaining patient demographics
• Handling high telephone volumes
• Ensure patient completes appropriate forms
• Stocking and cleaning of exam rooms
• Faxing and scanning
• Maintain HIGH levels of confidentiality and privacy
• Maintain operations by following policies and procedures; reporting needed changes
• Maintain clinic cleanliness
• Other duties as delegated