CüR Laser & Skin, a leading medical spa in Vancouver, BC, is currently seeking a highly qualified and experienced Front of the House Receptionist to join our amazing team. This role requires a unique combination of receptionist and sales skills, as the successful candidate will be responsible for both providing exceptional customer service and promoting our products and services.
Responsibilities:
1. Customer Service Excellence:
- Greet clients and visitors in a warm, friendly, and professional manner.
- Answer phone calls, respond to email inquiries, and provide information about our services.
- Schedule appointments and manage the booking system efficiently.
- Maintain a clean and organized reception area.
2. Product Knowledge and Sales:
- Acquire in-depth knowledge of our products, services, and treatment options.
- Educate clients about our offerings, explaining the benefits and addressing any questions or concerns.
- Actively promote and upsell our services to clients, highlighting their relevance and value.
- Collaborate with the sales team to achieve monthly sales targets.
3. Administrative Support:
- Assist with administrative tasks, including filing, data entry, and managing client records.
- Handle cash transactions, process payments, and manage the point-of-sale system accurately.
- Follow up with clients to ensure their satisfaction and address any post-treatment inquiries.
Requirements:
- Proven experience as a receptionist or in a customer-facing role, preferably in the medical or aesthetic industry.
- Strong sales skills and a demonstrated ability to achieve sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Familiarity with medical spa treatments and products is an asset; training will be provided.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Proficiency in using computer software and scheduling systems.
- Flexibility to work weekdays, evenings, and occasional weekends as per business needs.
At CüR Laser & Skin, we pride ourselves on delivering exceptional customer experiences and providing innovative aesthetic solutions. If you are a motivated individual with a passion for skincare, sales, and helping clients achieve their desired results, we would love to hear from you.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We look forward to reviewing your application and potentially welcoming you to the CüR Laser & Skin family.
Job Types: Full-time, Permanent, Part-time
Pay: $20.00-$26.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Store discount

Ability to commute/relocate:

• West Vancouver, BC V7T 1A1: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Front desk: 1 year (required)

Work Location: In perso

Please refer the Job description for details