Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient queries e.g. test results Register new patients following practice policy Removal of patient records Manage document management and online consultations Monitor practice email daily Accept and log deliveries Follow daily reception rota Generate repeat prescriptions Familiar with EPS and online requests Scanning of letters and patient correspondence Use of computer as directed Use of software packages e.g: Microsoft Word, Excel and PowerPoint Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments Open post and distribute > Leave private and confidential marked post in PM tray Attend meetings Attend courses as and when required by the Practice Checking and maintain stocks of forms and stationary Maintenance of beverages/washing up and general tidiness of the premises Evening staff to ensure practice is fully vacated and all end of days checks carried out Receiving and checking deadlines to meet practice targets Photocopying, scanning and filing Prepare and participate in CQC inspection in conjunction with other delegated practice staff Admin duties including secretarial support including typing as and when required Support admin team and practice manager Ad hoc duties as and when required by the Practic

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