MEDICAL RECEPTIONIST - ALLERGY DEPARTMENT

The Allergy and ENT Receptionist at Otolaryngology Associates, PC is a key player in ensuring a smooth and positive patient experience. This role involves providing excellent communication and customer service while managing various administrative tasks. The receptionist will handle patient interactions, schedule appointments, verify insurance, collect payments, and assist with clerical duties to support the Allergy and ENT departments. Working at Otolaryngology Associates offers an opportunity to be part of a dedicated team in a well-established, physician-owned practice that provides high-quality, patient-centered care.

KEY SKILLS AND QUALIFICATIONS:

• Strong written and verbal communication skills for effective interaction with patients and staff.
• Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace.
• Friendly and helpful demeanor to create a positive patient experience.
• Experience with EHR systems is often required or preferred.
• A basic understanding of medical terms and procedures is helpful.
• Capability to handle multiple tasks simultaneously in a busy, dynamic environment.
• Ability to work collaboratively with other staff members to ensure smooth clinic operations.

• File, scan, and update patient information in electronic patient charts.
• Assist with preparing new patient forms, allergy test information packets, instructions for allergy tests, and any other necessary documentation.
• Handle incoming and outgoing mail, faxes, and other forms of communication.
• Ensure the reception area is clean, organized, and welcoming for patients.
• Provide general administrative support to the office manager and physicians as needed.