Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting.
• Proficiency in using electronic health record (EHR) systems and basic office software.

PREFERRED QUALIFICATIONS:

• Certification in medical office administration or a related field.
• Experience with billing and insurance processes.
• Bilingual skills to assist a diverse patient population.

SKILLS:

The required skills for this position include strong communication abilities, which are essential for effectively interacting with patients and healthcare staff. Organizational skills are crucial for managing multiple tasks, such as scheduling appointments and maintaining patient records, ensuring that operations run smoothly. Attention to detail is necessary for accurately entering patient information and adhering to compliance regulations. Preferred skills, such as familiarity with billing processes, enhance the ability to assist patients with insurance inquiries and payment options. Overall, both required and preferred skills contribute to a positive patient experience and the efficient functioning of the healthcare practice.
We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Full-Tim

ABOUT THE ROLE:

The Medical Receptionist at Digestive Disease Associates of Rockland County (DDRC) plays a crucial role in ensuring the smooth operation of our healthcare services. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality care. The Medical Receptionist serves as the first point of contact for patients, creating a welcoming environment and addressing inquiries with professionalism and empathy. Additionally, this role involves coordinating with medical staff to facilitate efficient patient flow and support the overall administrative functions of the practice. Ultimately, the Medical Receptionist contributes significantly to patient satisfaction and the effective delivery of healthcare services.

RESPONSIBILITIES:

• Greet patients and visitors in a friendly and professional manner.
• Manage appointment scheduling and patient check-in/check-out processes.
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
• Answer phone calls, respond to inquiries, and provide information about services offered.
• Coordinate with healthcare providers to ensure timely patient care and follow-up.